We do not accept returns with refund anymore.
If a record/cassette is damaged (scratched,defect etc) please contact us first! email@example.com - You will have to mail the record back and we will determine how to proceed. Options will be replacement or store credit.
We are NOT responsible for damages from the Postal Service. Sorry but we can't afford to cover for them. Rest assured we package tightly and keep vinyl on the outside of cover for best protection when possible.
We ship USPS only for retail - Please write firstname.lastname@example.org for Whole Sale customer options.
Shipping Charges of $3.00usd will be applied to every order to cover Mailers, Delivery Confirmations etc.
Our store ships only ONCE a week - Generally on Tue/Wed.
All questions concerning orders, whole sale, trades, website bugs etc email us at: email@example.com
Want to send a demo/promo/freebie of your band? Portland has a large scene of punks and our shop is a great place to
get your music out there. Please feel free to send us your stuff at:
Black Water Records
223 NE Russell St.